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Privacy Policy

Last Updated: June 10th, 2026

At U Travel International ("U Travel International," "we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use our website, mobile applications, and related services (collectively, the "Platform").

By accessing or using our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described herein.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created by a user to access certain features of our Platform.

Company refers to U Travel International, its affiliates, subsidiaries, and related entities.

Cookies are small text files stored on a user's device that help improve website functionality and user experience.

Device means any internet-enabled device used to access our Platform, including computers, smartphones, and tablets.

Personal Information means any information that identifies or can reasonably be used to identify an individual.

Platform means the U Travel International website, mobile applications, and related online services.

Service Providers means third-party companies or individuals that assist us in delivering services, processing payments, analyzing usage, or supporting business operations.

Social Media Platforms means third-party social networking services such as Facebook, Instagram, LinkedIn, X (formerly Twitter), YouTube, and similar platforms.

User, You, or Your means any person accessing or using our Platform.

Information We Collect

1. Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Passport details or travel documentation where required

  • Travel preferences and booking information

  • Customer service communications

  • Information submitted through forms, surveys, promotions, or inquiries

2. Information Collected Automatically

When you access our Platform, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring website information

  • Pages viewed and interactions

  • Access dates and times

  • Session and usage analytics

3. Location Information

Subject to your device settings and permissions, we may collect approximate or precise location information to provide location-based services, travel recommendations, and enhanced user experiences.

How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Processing travel bookings and reservations

  • Managing payments and transactions

  • Providing customer support

  • Communicating booking updates and service information

  • Personalizing user experiences

  • Improving our Platform and services

  • Conducting analytics and performance monitoring

  • Preventing fraud and maintaining security

  • Sending marketing communications where permitted by law

  • Complying with legal and regulatory obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality

  • Remember user preferences

  • Improve website performance

  • Analyze visitor behavior

  • Enhance security

  • Deliver relevant advertising and marketing content

Users may manage cookie preferences through their browser settings. Disabling certain cookies may affect the functionality of the Platform.

How We Share Information

We do not sell personal information. However, we may share information with:

Service Providers

Trusted third-party vendors who assist with:

  • Payment processing

  • Booking management

  • Customer support

  • Website hosting

  • Marketing services

  • Data analytics

Travel Partners

Airlines, hotels, tour operators, transportation providers, visa processing partners, and other travel-related suppliers when necessary to fulfill bookings and travel services.

Legal Requirements

We may disclose information when required by law, court order, governmental authority, or to protect our legal rights, users, employees, or business operations.

Business Transactions

In connection with mergers, acquisitions, restructuring, asset sales, financing activities, or similar corporate transactions.

Marketing Communications

We may send promotional emails, newsletters, special offers, and service updates. Users may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our communications or by contacting us directly.

User-Generated Content and Social Media

Any reviews, testimonials, comments, photographs, or content submitted by users may become publicly visible. Information shared on social media platforms is governed by the privacy policies of those respective platforms.

Children's Privacy

Our services are not intended for children under the age required by applicable law to provide consent independently. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it will be securely deleted, anonymized, or destroyed.

Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing activities

  • Withdraw consent where applicable

  • Request data portability

  • Lodge a complaint with a relevant regulatory authority

To exercise your rights, please contact us using the information provided below.

Third-Party Websites

Our Platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of such third parties and encourage users to review their privacy policies before providing any information.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. By using our Platform, you consent to such transfers where permitted by applicable law.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

U Travel International

Email: info@utravelint.com

Website: https://utravelint.com

Address: Old Rasool Road, Mandi Bahauddin, Punjab, Pakistan