Emirates Palace Abu Dhabi

• Entry ticket to the Emirates Palace Abu Dhabi.
• Accessibility to the palace's public spaces, gardens, and fountains.
• Guided tour to all the main attractions in the palace.
• A complimentary drink or the signature gold cappuccino (package dependent).
• Access to Wi-Fi within the palace.
• Professional photographs at selected areas.
• Meals are provided as an extra service.
• Staff service for the clients to enhance the experience.

• Travel to and from the Emirates Palace.
• Accommodation in private hotel rooms and suites.
• Alcoholic beverages, available at an extra charge.
• Spa and wellness treatments.
• Beach, private access-only subject to special packages.
• Tips and incidentals.
• Entry fees for special events.
• Parking is only eligible to be free if validated by the palace.

Free Cancellation 48 hours Prior

• All Cancellations made 48 hours prior to the Tour departure time NO charges will be applicable
• If Cancellation made within 48 hours to your Tour departure time 100% charges will be applicable
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.

Child policy ( 0-4 ) years Emirates Palace

• Visit Time - Visiting this place from October till April is said to be in good weather while visiting the palace.
• Accessibility- The entire place is wheelchair-accessible.
• Currency Accepted – All payments within the palace can be made using AED and other major international credit cards.
• Cultural Sensitivity – The local culture and tradition must be honored inside the palace.
• Dining Reservations—Reserving seats in advance for dining at the palace's restaurants is better.
• Guided Tours are available in many languages to facilitate a more rewarding experience.
• Parking Facilities – There is valet parking for the visitors.
• Contact Information – Obtain proper contact numbers for any form of inquiry and any changes in bookings.

• Dress Code – It prefers smart casual attire or traditional costume; no shorts and flip-flops are tolerated.
• Advance Ticket Booking – Suggestively booked tickets during season time are most recommended.
• Camera Rules – Since photography is acceptable, certain forbidden areas have photographic restrictions.
• Policy for Children - Children must accompany an adult anywhere in the grounds.
• No external food - Nothing from outside to be brought or consumed in and around the palaces.
• Restricted Areas - Private suites and restricted areas cannot be accessed
• Timings Vary - This place may operate on different time schedules depending on the special occasions or functions.
• Coming Time - Must reach at least 15 minutes before getting checked in peacefully

• You will receive your mobile ticket in your email instantly.
• Display the voucher on your mobile phone with a valid photo ID at the will-call ticket counter.
• Please arrive at the redemption point 20 minutes before your visit to avoid delays.

• Rescheduling and Cancellations: We have the right to reschedule or change an itinerary, alter prices, or cancel a tour at our discretion, mainly if it's for safety or convenience.
• Unused Inclusions: Any unused parts of a tour package are non-refundable.
• No-Show Policy: Guests who fail to arrive on time at the designated pick-up point will be considered no-shows. No alternative transfer or refund will be provided.
• Weather and Traffic Delays: If your tour is delayed due to bad weather, mechanical breakdowns, or traffic, we will offer you alternative services available.
• Seating Arrangement: The seating arrangement depends on the availability of vehicles. The driver or the tour guide will make all arrangements except private transfers.
• Pick-up and Drop-off Timings: The timings listed are approximate and may vary based on your location and traffic conditions.